Q: What is the grainy/gel like stuff in diapers?
We use absorbent gelling material in the padding of our diapers to absorb wetness. This material has a long history of safe use in a variety of products and has been in Pampers and Luvs diapers for more than two decades. Absorbent gelling material (AGM) is closely related to ingredients widely used in cosmetics and food processing. When added to our diapers, the AGM is dry and granular, but it forms a gel as it absorbs liquid. It's perfectly normal to see some gel on the skin from time to time, especially if the diaper is heavily saturated.
It might help to know the Institute for Polyacrylate Absorbents has researched the safety of consumer products containing absorbent gels and found them to be safe.
Q: Do your diapers contain dioxin?
Our suppliers use elemental chlorine-free processes that do not result in the formation of dioxin. The methods we use to analyze for dioxin are the most advanced government-approved testing methods available and can detect even minute amounts of dioxin, if present.
Purification of the pulp fibers used to make Pampers and Luvs is done to eliminate the impurities which would inhibit our ability to make clean absorbent fibers. By cleaning the fibers in this manner, we can make a better performing product with fewer raw materials, which has clear benefits for the environment. Whitening the fibers is a result of this process, but is not its goal.
Q: Do any of your baby products contain latex?
The safety of our products is important to us, and we understand your concerns about latex allergy. We're pleased to reassure you that we've been using spandex elastic instead of natural rubber latex in all Pampers and Luvs diapers, wipes, and training pants since August 1998.
Q: Can I get more information about your Luvs Ultra Leakguard Guarantee?
Luvs works great on leaks. In fact, we guarantee it! If you are not satisfied with the leakage performance of Luvs (compared to your current brand), we will refund your money. Check out our Money Back Guarantee section for more details!
Please allow 6 to 8 weeks for your refund to arrive. We hope you will give Luvs another try!
Luvs Leakguard Guarantee Offer
P.O. Box 900177
El Paso, TX 88590-0177